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Video On Demand

The NEW AIAM 620 Changing Attitudes/Creating Opportunities - VOD


Total Credits: 2 including 2 CE Credit

Average Rating:
   112
Categories:
AIAM Training
Faculty:
Jeff Odom
Duration:
2 Hours
License:
Access for 90 day(s) after purchase.


Description

We all deal with stress but the way you handle stress makes all the difference. This webinar examines the different ways stress is managed and how to keep a positive attitude while dealing with our clients and co-workers.  

Outline

  1. Intro
  2. Stress Comes in Two Ways
    1. Positive Stress
    2. Negative Stress
  3. Types of Stress
    1. Perennial Stress
    2. Crisis Stress
  4. Causes of Work Related Stress
    1. Work overload
    2. Ambiguous job responsibilities
    3. Difficult boss
    4. No input
    5. Lack of training
    6. Constant industry changes
  5. How People Approach Stress
    1. Avoidance
    2. Accommodating
    3. Win/Lose
    4. Compromising
    5. Problem solving
  6. Positive Attitude
    1. Act instead of reacting
    2. No regrets
    3. Sense of humor
    4. Be in charge
  7. Conclusion
  8. UE

Course Materials

Faculty

Jeff Odom's Profile

Jeff Odom Related Seminars and Products

Education Instructor & Insurance Analyst

Florida Association of Insurance Agents


Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.


State Specific Details

State Approval Information Details KS - This course is approved for 2 hours of credit - #6000114179

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Overall:      4.5

Total Reviews: 112