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Video On Demand

The NEW AIAM 610 Ethics - VOD

Total Credits: 2 including 2 CE Credit

Average Rating:
Not yet rated
Categories:
AIAM Training
Faculty:
Jeff Odom
Duration:
2 Hours
License:
Access for 90 day(s) after purchase.
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Description

This webinar focuses on ethical behavior of the insurance agent. Topics include insurance as a public trust, when ethical decision making, and value based ethics.

Outline

  1. Ethics Acronym
    1. Empathy
    2. Trust
    3. Honesty
    4. Integrity
    5. Character
    6. Sympathy
  3. Ethical Dilemma
    1. Company downgrade
    2. Template downgrade letter
  5. Public Trust
    1. FS 626.730-Purpose of an insurance license
    2. McCarran-Ferguson Act-1945
    3. Process of bills becoming laws
  7. Agent’s Authority
    1. Law of Agency
      1. Loyalty
      2. Obedience
      3. Reasonable care
      4. Accounting
      5. Relaying information
    1. Types of agent authority
      1. Express
      2. Implied
      3. Apparent
  10. Ethics
    1. Survey concerning trusting leadership
    1. What is “wrong”
      1. Violation of law
      2. Departure from truth
      3. Deviation from moral rectitude
    1. Types of ethical situations
      1. Right vs right
      2. Truth vs loyalty
      3. Individual vs community
      4. Short term vs long term
      5. Justice vs mercy
    1. Ways ethics can be enforced
      1. Obedience to the enforceable
      2. Obedience to the unenforceable
    1. Examples of lapses of ethics
      1. Enron
      2. Space Shuttle
    1. Typical values
      1. Self-respect
      2. Loyalty
      3. Accountability
      4. Commitment
    1. Golden Rule
      1. Easy to understand
      2. Accepted by most people
      3. Compass when needing direction
    1. Independent Agents Code
      1. Code to self
      2. Code to clients
      3. Code to the industry
    1. Care-based thinking
      1. Second mile
      2. Helping others
    1. Survey-Impacting others
  21. Unauthorized Entities

Conclusion 

Course Materials

IMPORTANT_CE Credit Instructions_for_Video_on_Demand_Webcasts (0.13 MB) Available after Purchase
Ethics (1016.4 KB) Available after Purchase

Faculty

Jeff Odom's Profile

Jeff Odom Related Seminars and Products

Education Instructor & Insurance Analyst

Florida Association of Insurance Agents

Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.

State Specific Details

State Approval Information Details KS - This course is approved for 2 hours of credit - #6000114180

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