Skip to main content
Video On Demand

The NEW AIAM 110 Communication Jungle - VOD


Total Credits: 1 including 1 CE Credit

Average Rating:
   112
Categories:
AIAM Training
Faculty:
Jeff Odom
Duration:
1 Hour
License:
Access for 90 day(s) after purchase.


Description

It’s easy to communicate with someone just like you. The tricky part is communicating with others that are totally opposite of how you process information. This webinar explores the different communication styles and how we can better communicate with our clients and co-workers.

Outline

  1. Intro
  2. Different Communicating styles
    1. Lion
      1. Extraverted
      2. Task-oriented
    2. Peacock
      1. Extraverted
      2. People-oriented
    3. Dove
      1. Introverted
      2. People-oriented
    4. Turtle
      1. Introverted
      2. Task-oriented
  3. Group Exercise
    1. Discovering Your Communication Style
    2. Choosing descriptions most like you
    3. Choosing descriptions least like you
    4. First and Secondary Styles
  4. How to react to other communication styles
  5. How to be proactive with your clients
  6. Conclusions

Course Materials

Faculty

Jeff Odom's Profile

Jeff Odom Related Seminars and Products

Education Instructor & Insurance Analyst

Florida Association of Insurance Agents


Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.


State Specific Details

State Approval Information Details KS - This course is approved for 1 hour of credit - #6000114205

Reviews

5
4
3
2
1

Overall:      4.5

Total Reviews: 112