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Webcast

The NEW AIAM 610 Ethics


Total Credits: 2 including 2 CE Credit

Average Rating:
   14
Category:
AIAM Training
Faculty:
Jeff Odom
Duration:
2 Hours
License:
Access for 30 day(s) after program date.

Dates


Description

This webinar focuses on ethical behavior of the insurance agent. Topics include insurance as a public trust, when ethical decision making, and value based ethics.

Outline

  1. Ethics Acronym
    1. Empathy
    2. Trust
    3. Honesty
    4. Integrity
    5. Character
    6. Sympathy
  2. Ethical Dilemma
    1. Company downgrade
    2. Template downgrade letter
  3. Public Trust
    1. FS 626.730-Purpose of an insurance license
    2. McCarran-Ferguson Act-1945
    3. Process of bills becoming laws
  4. Agent’s Authority
    1. Law of Agency
      1. Loyalty
      2. Obedience
      3. Reasonable care
      4. Accounting
      5. Relaying information
    1. Types of agent authority
      1. Express
      2. Implied
      3. Apparent
  5. Ethics
    1. Survey concerning trusting leadership
    1. What is “wrong”
      1. Violation of law
      2. Departure from truth
      3. Deviation from moral rectitude
    1. Types of ethical situations
      1. Right vs right
      2. Truth vs loyalty
      3. Individual vs community
      4. Short term vs long term
      5. Justice vs mercy
    1. Ways ethics can be enforced
      1. Obedience to the enforceable
      2. Obedience to the unenforceable
    1. Examples of lapses of ethics
      1. Enron
      2. Space Shuttle
    1. Typical values
      1. Self-respect
      2. Loyalty
      3. Accountability
      4. Commitment
    1. Golden Rule
      1. Easy to understand
      2. Accepted by most people
      3. Compass when needing direction
    1. Independent Agents Code
      1. Code to self
      2. Code to clients
      3. Code to the industry
    1. Care-based thinking
      1. Second mile
      2. Helping others
    1. Survey-Impacting others
  6. Unauthorized Entities

Conclusion 

Course Materials

Faculty

Jeff Odom's Profile

Jeff Odom Related seminars and products

Education Instructor & Insurance Analyst

Florida Association of Insurance Agents


Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.


Dates

Tue, Aug 09, 2022 - 10:00am to 11:54am CDT
Thu, Aug 25, 2022 - 02:00pm to 03:54pm CDT
Tue, Sep 13, 2022 - 10:00am to 11:54am CDT
Thu, Sep 22, 2022 - 02:00pm to 03:54pm CDT
Tue, Oct 11, 2022 - 10:00am to 11:54am CDT
Thu, Oct 27, 2022 - 02:00pm to 03:54pm CDT
Tue, Nov 08, 2022 - 10:00am to 11:54am CST
Wed, Nov 30, 2022 - 02:00pm to 03:54pm CST
Tue, Dec 13, 2022 - 10:00am to 11:54am CST
Fri, Dec 23, 2022 - 02:00pm to 03:54pm CST

State Specific Details

State Approval Information Details KS - This course is approved for 2 hours of credit - #6000114180

Reviews

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Overall:      4.9

Total Reviews: 14

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