Total Credits: 2 including 2 CE Credit
Audience: Agent and Customer Service Training
Most employers, and some agents, think “work comp is work comp” and all that matters is getting the best price and rating plan. This class will use the example of an employer who believes the market has been comprehensively “shopped,” and the “best rating plan” secured. However, at the end of the process, the employer is left at risk for life-changing, adverse financial events and consequences. You will learn where the risks are and how to address them.
Course_Slides (0.62 MB) | Available after Purchase |
PLEASE READ - VOD CE INSTRUCTIONS AND STATE REQUIRED FORMS (0.15 MB) | Available after Purchase |
Course_Slides (0.62 MB) | Available after Purchase |
Frank Pennachio has more than 30 years of experience in the insurance industry as an agency owner and producer. In 2009, he sold his agency and co-founded Oceanus Partners with Susan Toussaint. Today, he is a full-time trainer and consultant to independent insurance agents, insurance carriers, agent associations, and technology companies with “agent as customer.” Recognized as a thought leader in the industry, Frank regularly speaks at conferences and his articles are published by national and regional trade publications.
KS - This course is approved for 2 hrs CE - Course#993780 - Note - KAIA will file your earned CE electronically within 10 business day after course completions
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