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The NEW AIAM 620 Changing Attitudes/Creating Opportunities

Total Credits: 2 including 2 CE Credit

Average Rating:
AIAM Training
Jeff Odom
2 Hours
Access for 30 day(s) after program date.



We all deal with stress but the way you handle stress makes all the difference. This webinar examines the different ways stress is managed and how to keep a positive attitude while dealing with our clients and co-workers.  


  1. Intro
  2. Stress Comes in Two Ways
    1. Positive Stress
    2. Negative Stress
  3. Types of Stress
    1. Perennial Stress
    2. Crisis Stress
  4. Causes of Work Related Stress
    1. Work overload
    2. Ambiguous job responsibilities
    3. Difficult boss
    4. No input
    5. Lack of training
    6. Constant industry changes
  5. How People Approach Stress
    1. Avoidance
    2. Accommodating
    3. Win/Lose
    4. Compromising
    5. Problem solving
  6. Positive Attitude
    1. Act instead of reacting
    2. No regrets
    3. Sense of humor
    4. Be in charge
  7. Conclusion
  8. UE

Course Materials


Jeff Odom's Profile

Jeff Odom Related seminars and products

Education Instructor & Insurance Analyst

Florida Association of Insurance Agents

Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.


Tue, Aug 09, 2022 - 02:00pm to 03:52pm CDT
Thu, Aug 25, 2022 - 10:00am to 11:52am CDT
Tue, Sep 13, 2022 - 02:00pm to 03:52pm CDT
Thu, Sep 22, 2022 - 10:00am to 11:52am CDT
Tue, Oct 11, 2022 - 02:00pm to 03:52pm CDT
Thu, Oct 27, 2022 - 10:00am to 11:52am CDT
Tue, Nov 08, 2022 - 02:00pm to 03:52pm CST
Wed, Nov 30, 2022 - 10:00am to 11:52am CST
Tue, Dec 13, 2022 - 02:00pm to 03:52pm CST
Fri, Dec 23, 2022 - 10:00am to 11:52am CST

State Specific Details

State Approval Information Details KS - This course is approved for 2 hours of credit - #6000114179



Overall:      4.9

Total Reviews: 14

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