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The Agent and the Machine: How Artificial Intelligence, Big Data and Machine Learning is Changing the Role of the Insurance Agent

Total Credits: 3 including 3 CE Credit

Average Rating:
Commercial Lines |  Commercial Lines - Specialty Policies
Frank Pennachio, Co-Founder
3 Hours
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


In 2013, McKinsey & Co. predicted that “where agents once served as the front line in risk selection and pricing, advances in predictive models are making this role obsolete.” This prediction was met with scoffing and criticism from the insurance community, but the future has arrived in the insurance industry and we already see these changes occurring in certain market segments and rapidly spreading to others. 

Course Materials


Frank Pennachio, Co-Founder Related seminars and products: 3

Oceanus Partners

Frank Pennachio has spent 30 years leveraging his Workers' Compensation knowledge and teaching insurance agents how to market and manage Workers' Compensation programs. Frank co-founded Oceanus Partners, formally, The WorkComp Advisory Group to help independent insurance agents implement a consultative approach to win business by competing on value. 

Frank is an expert in the technical elements of workers' compensation, emphasizing the need for agents to understand all aspects of protecting an employers' workforce in order to provide true value.  In addition, Frank is knowledgeable in agency sales and marketing strategies designed specifically to reduce reliance on contingency commissions and increase agency revenues.

Frank has worked with agents and experienced producers in an educational community setting for nearly a decade and has personally trained more than 1,000 agents.

Frank was the recipient of the Workers' Compensation Notable People for 2009 award sponsored by the LexisNexis

Prior to training agents, Frank was an agency owner in Central Florida.


Wed, Oct 23, 2019 - 08:00p to 11:00p CDT
Wed, Nov 27, 2019 - 08:00a to 11:00a CST
Fri, Dec 27, 2019 - 08:00a to 11:00a CST

State Specific Details

State Approval Information Details

FL -This course has Been approved by the Department of Financial Services for insurance continuing education credit. - 3  hours Course ID#105143 ; Course Authority: CE 2-20 


LA - This course is approved for 3 hrs CE - Course#31825

KS - This course is approved for 3 hrs CE - Course# 6000048814



Overall:      4.5

Total Reviews: 44

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